FAQ

All/
Care Services/
Recruitment/

At Zam’s Healthcare, we pride ourselves on our personalised approach to care. We take the time to understand each individual’s unique needs and preferences, tailoring our services to ensure their comfort, independence, and wellbeing.

We have a rigorous selection process in place for our carers and support staff. We conduct thorough background checks, interviews, and reference checks to ensure that we hire qualified, compassionate, and reliable professionals who are committed to delivering the highest standard of care.

Yes, we understand the importance of compatibility between carers and individuals receiving care. We strive to match each client with a carer or support staff member who best suits their personality, preferences, and care requirements.

Absolutely! Our domiciliary care and supported living services are available 24/7, including weekends and bank holidays. We understand that care needs can arise at any time, and our dedicated team is always ready to provide assistance and support when needed.

Yes, we have experience and expertise in providing care for various specialised needs and conditions, including dementia care, disability care, palliative care, and more. Our staff members undergo continuous training to ensure they are equipped to meet the specific requirements of each individual.

We recognise the importance of involving family members in the care process. We maintain open communication with family members, providing regular updates on the individual’s well-being and involving them in care planning and decision-making as appropriate.

Safety is our utmost priority. We conduct comprehensive risk assessments, implement appropriate safety measures, and provide ongoing training to our carers and support staff to ensure a safe environment for individuals receiving care.

Yes, our carers and support staff are trained in medication management. We can assist with medication reminders, organising medication schedules, and ensuring that medications are taken correctly and on time.

We have an emergency response system in place to handle any urgent situations that may arise outside of regular care hours. Our team is available to provide immediate support and coordination in the event of an emergency.

Getting started is easy. Simply contact our friendly team, and we will schedule a consultation to discuss your needs, assess the level of care required, and develop a personalised care plan. We will guide you through the process and ensure a smooth transition to our services.

We recruit a wide range of healthcare professionals, including registered nurses, healthcare assistants, support workers, allied health professionals (such as physiotherapists and occupational therapists), and medical administrative staff. We strive to meet the diverse needs of healthcare organisations by providing qualified professionals across different specialties.

We understand the urgency of staffing requirements in the healthcare industry. Our recruitment team works efficiently to match suitable candidates with open positions. Depending on the specific requirements and availability, we aim to provide healthcare professionals promptly, helping to address your staffing needs in a timely manner.

FAQ didnt solve your query?

Here are several ways to contact us

Call Us

Our team are constantly available to assist you with any queries you might have.

Telephones:

07882 645816

Email Us

If your query is not urgent, feel free to drop us an email. We will respond asap.

Email:

admin@zamshealthcare.com